Discover Frequently Asked Questions from Our Support
What are the necessary documents for import and export?
Documents required to import goods to Dubai, UAE and Arab countries as follows:
- Commercial invoice
- Packing list
- Certificate of Origin
- Health certificates (for foodstuffs with preparation of the approval of the Municipal Department of some countries).
- The Bill of lading are stamped on the back by the company’s signature.
- Delegation of the NOC.
For commercial shipments, the importing company must have the import code registered in the tax department and in the customs department.
Documents required to import cars to the UAE and Arab countries as follows:
- purchase invoice.
- Export certificate.
- Bills of Lading.
- Delegation of the NOC.
Documents required to export personal shipments from the UAE to countries around world are:
- A copy of the passport, residence or personal identity of the consignee.
- A copy of the passport and identity of the recipient.
- Full address of sender, recipient and contact numbers
Documents required to export commercial shipments from Dubai, Abu Dhabi and the UAE to the world:
- Commercial invoice.
- Packing statement.
- Certificate of origin.
- Agency or authorization of the clearance office in the land border in the case of shipping to Saudi Arabia or A.
** IMPORTANT NOTE: In the case of land freight for the GCC countries, the invoice and documents must be in Arabic, showing the HS Code (the customs identification code for each item).
What is a bill of lading/ airway bill?
It is a document or a contract proving the shipments moving and includes all information such as details of the sender and recipient and a comprehensive description of the shipment in terms of type, weight and size in cubic meters in addition to the date and place of issue and destination of shipment, whereby the delivery of the shipment to the recipient upon arrival will take place and guarantee to receive. Airway bill is issued by the airline in the case of air freight and shipping line in case of sea freight. And its importance relays that it is a contract between the navigational line or the airline and the shipping company and the client, which guarantees the rights as mentioned in the previous policy number, which enables the customer to track shipments easily.
What is HS Code ...?
It is an international multi-purpose method for labeling goods, and it’s developed by the World Customs Organization (WCO). It is called the common system and if we want to expand the definition of this system, it is a globally readable language of economy and coding of goods and an indispensable means of international trade.
It is used to determine the proportion of the fee applicable to any commodity. It is the only way to determine the class, item, and percentage of the customs duties of certain commodities. It consists of a table containing items and sub-items, their numerical symbols, and notes of sections, chapters and general rules. It is an international language that is used as the basis for definitions of more than 176 countries or customs unions and 104 countries are signatories to their international convention.
Advantages of HS code Application:
- This system has helped governments develop a precise mechanism for determining duties and taxes on goods.
- Facilitate the process of providing and processing accurate information to investors and researchers.
- All commodities in the HS code are characterized under clear labels, facilitating the import and export process.
What is the volumetric weight?
The volumetric weight depends on the area occupied by the shipment for its actual weight. The cost of transporting a shipment can be affected by the amount of space it occupies. If the cargo needs more space, a larger value is paid for that space regardless of its actual weight. The shipping value is calculated according to the actual weight and the volumetric weight, and then the larger value among them will be considered.
How is volumetric weight measured?
To calculate the volumetric weight, it is measured: (length x width x height) / division factor 6000 or 4000 according to the method of shipment.
What is the best way to ship?
If you need to have your shipments delivered to you in the shortest time possible, best choice will be through air freight, where we have daily and regular flights to all airports and cities around the world.
But if your shipments are commercial goods and materials with good amount of quantity and size, and you have plenty of time, your best option will be shipping through sea freight, which depends on containers in the transport of goods, which is characterized by its ability to accommodate goods and heavy equipment of large sizes, which is not provided through air freight, in addition to reaching far countries that aircrafts can’t reach.
Therefore, we are specialized in shipping from and to most ports using international shipping lines, whether FCL or LCL. We provide containers of different sizes and types to suit the size, type and nature of goods, and then deliver to all cities and ports around world, in addition to our outstanding shipping services for cars.
As for the shipping between neighboring countries such as the GCC and the Middle East, for example, your best choice is shipping through land freight for transporting goods, materials and vehicles. We offer a large fleet of trucks, which helps in cargo operations wherever you go.